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Frequently Asked Questions

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Is the library open? 

Our current hours are:
 
Monday - Friday:
10:00 am - 6:00 pm

 

Saturday:
10:00 am - 2:00 pm

 

Sunday
CLOSED

 

Do you offer curbside service? 

If you require curbside service, we are happy to help. Please call the library at (765) 759-9723 and we will make arrangements to have your materials ready for pickup. Once you’ve arrived, please call again and a staff member will bring your materials to your vehicle.

Do you offer programming? 

Yes! We’re currently offering many programs for every age group! Be sure to check our event calendar for info and dates!

And check out: 

 

Am I eligible for a library card? 

If you reside in Mt. Pleasant Township, you are eligible for a residential Yorktown Public Library card. Children are eligible for a card at age 5.

There are 3 exceptions, as the following areas have been annexed into Muncie’s district:

  • Colonial Crest
  • Red Bud Village
  • Hickory Haven

If you’re still unsure, type your address into Census Bureau’s site.

If you do not live in Mt. Pleasant Township, there are still options available to you. Expand the next FAQ for more information.

How do I get a library card? 

To initiate a membership, you will need to visit the library in person. If you live in the library’s taxing district, we will just need a photo ID to verify your identity and address. If your photo ID does NOT have your current address, we require a secondary piece of residence verification (i.e. a piece of mail, car registration, utility bill, etc.).

You can start the process from home by filling out our online application.

If you reside outside of the library’s taxing district, you have a few options available to you.

If you are eligible for a Muncie Public Library membership, you may receive a Reciprocal Borrowing card at no cost. At the time of sign-up, we will need to call MPL to ensure that you are a patron in good standing under their policies. This card grants all privileges of a Resident card, with the exception of initiating Interlibrary Loans. Those requests must be made through your home library.

If you do not reside in either library’s district, but are a student at Yorktown Public Schools or Heritage Hall, you qualify for a Student card. You must show proof of attendance (i.e. student ID, Powerschool page, etc.). Similarly, teachers are eligible for an Educator card if they do not reside in a library district and need materials for their classroom. Student and Educator cards grant all the privileges of Resident cards, with the exception of initiating Interlibrary Loans. Student/Educator card holders are not eligible for a Reciprocal Borrowing card.

If you do not reside in either library’s district, you may purchase a Non-resident card for an annual fee of $56.00. This fee is the amount that residents pay in taxes each year to the library. A Non-resident card grants all borrowing privileges of a Resident card.

Does my library card expire? 

Yes. However, each member type may expire at different rates:

  • Resident Card: Expires 5 years after issue date. Must reconfirm address and contact information to renew membership.
  • Reciprocal Borrowing Card: Expires 1 year after issue date. Must reconfirm address and contact information to renew membership. We must also contact Muncie Public Library to ensure you are still a patron in good standing under their policies.
  • Non-resident Card: Expires 1 year after issue date. Must reconfirm address and contact information, as well as paying the annual fee, to renew membership.
  • Student & Educator Cards: Expire 1 year after issue date. Must reconfirm address, contact information, and student/educator status to renew membership.
How many items can I check out? 

On an adult card (patron age 18+), you may borrow 30 total items, with a limit of 10 movies and 1 video game.*

On children/teen cards (patron ages 5-17), you may borrow 15 total items, with a limit of 5 movies and 1 video game.

*Educator card holders may exceed this limit when checking out materials for their classroom.

How long can I take and item home? 
  • New Movies: 3 days
  • Movies and Video Games: 7 days
  • New Adult Books & T.V. Series: 14 days
  • Books, Kindles, CDs, Nonfiction DVDs, & Magazines: 28 days
Does the library charge late fees? 

We recently adopted a fine free model! This means we are no longer charging late fees for materials that are returned a few days past the due date. However, you are still responsible for returning library materials in a timely manner. Learn more on our "Fine Free" page linked in the sidebar.

Can I renew my items? 

Generally, renewals are allowed. Exceptions to this include Interlibrary Loans and any material that has a waiting list. You may renew your items in person, over the phone, or by logging into your online account. Materials can be renewed for up to 90 days as long as there are no reserves. Please note that you will only be able to renew the same item a total of two (2) times online. To renew more than that, you can call or stop in the library.

How do I return my items if the library is closed? 

You may drop any material (excluding Kindles) into the drop box located outside the library. Items returned to the drop box after closing will be checked in the following business day. No item will ever be due on a day the library is closed (i.e. Sunday, holidays, emergency closings).

Do you have eBooks? 

Yes! The library offers eBooks in two different formats. You may check out a Kindle, which comes preloaded with popular titles, or you may download eBooks from our Catalog directly to your chosen device (i.e. Kindle, tablet, smartphone, web browser, etc.).

How do I check out eBooks? 

To check out an eBook, you will need the bar code number from your library card (this is your username) and the ten digit phone number attached to your membership (this is your password). Downloading eBooks is easier than ever with Overdrive’s new app, Libby!

View full information here.
What if the library doesn’t have what I’m looking for? 

While we strive to provide a wide array of materials for our patrons, we may not always have an exact title you’re looking for. If this is the case, we have request forms located in the library for patrons to fill out. These requests are filtered to the appropriate staff member, and we will try our best to either order the item or request it from another library through an Interlibrary Loan.

Do you accept donations? 

Yes. However, there are certain materials that we cannot accept. These include: VHS tapes, textbooks, magazines, and encyclopedias. After the donations are assessed, they will either be added to the collection or put into the annual book sale. Receipts for donations are available upon request.

What extra services do you provide? 

The library provides free faxing and scanning services, as well as free notary service.

Our public computers are free to use, even without a library membership. We also have hotspots available to check out, to provide patrons internet access at home.

We can make copies for you at a rate of $0.10 per page for black and white and $0.50 per page for color.

We also offer Outreach services for homebound patrons.

Does it cost to print/make copies? 

Yes. The cost for printing/making copies in black and white is $0.10 per page. The cost for printing/making copies in color is $0.50 per page.

Does it cost to fax? 

No. Sending faxes is free! (This includes 1-800 numbers.) To receive a fax at the library, the cost is $0.10 per page.

Does is cost to have something notarized? 

No. Our notary service is free! Patrons must present a valid photo ID to our notary.

Does it cost to have something scanned? 

No. We are happy to scan things for free for our patrons. A USB drive is required for scanning. Patrons may bring their own or use the library’s USB drive on one of our public computers. We will erase the contents of the library’s USB drive when the patron is done using it. We can also scan to an email address.

Can I use the library’s computers if I don’t have a library card? 

Yes. Simply stop by the circulation desk and ask for a guest code to log on!

Can I use my laptop/tablet? 

Yes. We offer free Wi-Fi in the library. Just connect to the network, YPLGuest.

Can I print from my phone/laptop? 

Yes. We offer wireless printing at the same rate as wired printing ($0.10 per page for black and white; $0.50 per page for color). Click here to use this service.

You can also print from your phone by downloading the PrinterOn app.

Can I have food or drink? 

Snack food is permitted as long as trash is thrown away, area is kept clean and tidy, and the privilege is not abused. Beverages with lids are allowed.

Do you have Children’s Story Times? 

Yes! Story Time runs from September through May. Visit the children’s page for more info!

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